Cookie Policy
Last Updated: December 20, 2024 | Effective Date: December 20, 2024
1. Introduction
This Cookie Policy explains how Wyibe ("Company," "we," "us," or "our") uses cookies and similar tracking technologies when you visit our website at wyibe.ai and use our Wyibe platform (the "Service").
This policy provides detailed information about what cookies are, how we use them, your choices regarding cookies, and further information about cookies. Please read this policy in conjunction with our Privacy Policy.
2. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently, provide information to website owners, and enhance user experience.
Cookies can be "persistent" or "session" cookies:
- Persistent Cookies: Remain on your device for a set period or until you delete them. They are activated each time you visit the website that created them.
- Session Cookies: Are temporary and deleted when you close your browser. They allow websites to link your actions during a browser session.
3. Similar Tracking Technologies
In addition to cookies, we may use other tracking technologies:
- Web Beacons (Pixels): Tiny graphic images embedded in emails or web pages that track opens, clicks, and conversions.
- Local Storage: Similar to cookies but can store larger amounts of data in your browser.
- Session Storage: Temporary storage that is cleared when the browser tab is closed.
- Fingerprinting: Collecting device/browser characteristics for identification (we minimize this practice).
- SDKs: Software development kits in our mobile apps that may collect device identifiers.
4. Types of Cookies We Use
We categorize cookies into the following types based on their purpose:
Essential Cookies
Required for the Service to function properly. Cannot be disabled.
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains your authenticated session | Session |
| csrf_token | Protects against cross-site request forgery | Session |
| cookie_consent | Stores your cookie preferences | 1 year |
Functional Cookies
Enable personalized features and remember your preferences.
| Cookie Name | Purpose | Duration |
|---|---|---|
| locale | Remembers your language preference | 1 year |
| theme | Stores your display theme preference | 1 year |
| recent_campaigns | Remembers recently accessed campaigns | 30 days |
Analytics Cookies
Help us understand how visitors interact with our Service.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics - distinguishes users | 2 years |
| _gid | Google Analytics - distinguishes users | 24 hours |
| _gat | Google Analytics - throttles request rate | 1 minute |
| mp_* | Mixpanel - product analytics | 1 year |
Marketing Cookies
Used to track visitors and display relevant advertisements.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _fbp | Facebook Pixel - ad targeting | 3 months |
| _gcl_au | Google Ads conversion tracking | 3 months |
| li_fat_id | LinkedIn Insight Tag - ad targeting | 30 days |
| hubspotutk | HubSpot - visitor tracking | 13 months |
5. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We use the following third-party services that may set cookies:
Google Analytics
Web analytics service. Privacy Policy
Google Ads
Advertising and conversion tracking. Privacy Policy
Facebook/Meta Pixel
Advertising and conversion tracking. Privacy Policy
LinkedIn Insight Tag
B2B advertising and analytics. Privacy Policy
Mixpanel
Product analytics. Privacy Policy
HubSpot
Marketing automation and CRM. Privacy Policy
Intercom
Customer support and messaging. Privacy Policy
Stripe
Payment processing (fraud prevention). Privacy Policy
6. How to Manage Cookies
6.1 Cookie Consent Tool
When you first visit our website, you will see a cookie consent banner that allows you to accept or customize your cookie preferences. You can change your preferences at any time by clicking the cookie settings link in our website footer.
6.2 Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- View cookies stored on your device
- Delete all or specific cookies
- Block cookies from all or specific websites
- Block third-party cookies
- Accept all cookies
- Be notified when a cookie is set
Here are links to cookie settings for popular browsers:
6.3 Opt-Out Tools
You can opt out of interest-based advertising using these tools:
7. Impact of Disabling Cookies
Please be aware that disabling certain cookies may affect your experience on our Service:
- Essential Cookies: Disabling these will prevent you from using core features like logging in and accessing secure areas.
- Functional Cookies: Disabling these means we cannot remember your preferences, requiring you to re-enter settings each visit.
- Analytics Cookies: Disabling these prevents us from understanding how you use our Service to improve it.
- Marketing Cookies: Disabling these means you may still see ads, but they will be less relevant to your interests.
8. Do Not Track Signals
Some browsers have a "Do Not Track" (DNT) feature that sends a signal to websites indicating you do not wish to be tracked. There is currently no industry standard for how to respond to DNT signals. Our Service does not currently respond to DNT signals, but we respect your choices made through our cookie consent tool and browser settings.
9. Cookies and Email Communications
Our marketing emails may contain tracking pixels (web beacons) that allow us to:
- Know when you open an email
- Track which links you click
- Measure the effectiveness of our campaigns
- Personalize future communications
You can disable image loading in your email client to prevent tracking, or unsubscribe from marketing emails using the link in each email.
10. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our practices. When we make material changes, we will update the "Last Updated" date at the top of this page and may notify you through our website or by other means. We encourage you to review this policy periodically.
11. Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us: